Managing Your
Network.
What Harbor Privacy blocks, how to unblock sites that aren't loading, and how to read your query logs.
What Gets Blocked
Your device uses carefully selected blocklists that catch ads and threats without breaking legitimate services.
Advertising networks, social media trackers, analytics services, and data brokers. Blocked on every device without affecting the websites themselves.
Known malicious domains, phishing sites, and command-and-control servers used by malware. Updated regularly from threat intelligence feeds.
Smart device "phone home" traffic — TVs, appliances, and IoT devices that send usage data back to manufacturers without your knowledge.
Legitimate websites, streaming services, online gaming, video calls, and anything you actually want to use. The blocklists are tuned to avoid false positives. If something stops working, see below.
Unblocking a Site
Occasionally a legitimate site may be blocked. This is uncommon but can happen.
Option 1 — Contact Us (Easiest)
Email support@harborprivacy.com with the domain that's not loading. We can unblock it remotely within a few hours.
Option 2 — Use Your Dashboard
Query Logs
The query log shows every DNS request made by every device on your network in real time. Green entries are allowed, red entries are blocked.
What You'll See
- A lot of requests — a typical household generates thousands of queries per day. Most are background app activity, not active browsing.
- Unfamiliar domain names — many are legitimate services. Apple, Google, and app developers make regular background requests.
- Blocked entries in red — ads, trackers, or malicious domains stopped before loading.
Query logs are stored locally on your device only. Never sent anywhere or shared with anyone. You can clear them anytime from your dashboard settings.