Your browsing history is invisible to us.

HARBOR PRIVACY HAS NO ACCESS TO
  • Your DNS queries — the websites your devices look up
  • Your browsing history or search terms
  • Your IP address or physical location
  • What sites you visit or how long you spend on them
  • Any past query history — logs are off by default
  • Content of any web traffic

AdGuard Home's query logging is intentionally disabled on every Harbor Privacy installation. We did not turn it on and we do not turn it on unless you specifically request help troubleshooting a site that isn't loading.


Only anonymous statistics.

HARBOR PRIVACY CAN SEE
  • Your client ID — a random identifier like timothy4821. Not linked to your name or identity.
  • Total DNS queries processed today and this week — a number only, no detail
  • Total queries blocked — a number only
  • Percentage of queries blocked by category — aggregated, not individual
  • Your name and email — provided at signup, used only to contact you
  • Payment information — handled entirely by Stripe, we never see your card details

What happens if I need help?

If a specific site stops loading for you and you contact us for help, we may temporarily enable query logging for that one domain so we can diagnose the issue. Here is exactly how that works:

TEMPORARY TROUBLESHOOTING LOGS
  • Logging is only enabled with your knowledge and consent
  • We can only see queries going forward — not historical data
  • You must reproduce the issue for us to see anything
  • Logs are reviewed only to fix your specific issue
  • Logs are deleted immediately after the issue is resolved
  • We cannot pull up past browsing history — it does not exist
  • We do not retain logs after troubleshooting is complete

What happens if we receive a legal request?

We have nothing to give.

Harbor Privacy does not retain DNS query logs, browsing history, or any record of what websites you have visited. If we receive a subpoena or legal request for your browsing data, we cannot provide what we do not have.

The only information we retain is:

  • Your name and email address
  • Your subscription status
  • Payment records handled by Stripe

We comply with lawful legal requests. We will always notify you if we receive a request related to your account unless prohibited by law from doing so.


This is intentional, not incidental.

OUR COMMITMENT

We built Harbor Privacy specifically because we believe your browsing history is none of your ISP's business — and none of ours either.

A privacy service that logs your data is not a privacy service. We designed our infrastructure from the ground up to collect as little as technically possible while still delivering the service.

If you have questions about our data practices, use our contact form. We will answer in plain English.