Billing &
Account.

Manage your subscription, cancel anytime, and remove Harbor Privacy from your devices if needed.

Account

Cancelling Your Subscription

You can cancel anytime from the customer portal. DNS access stops automatically within minutes of cancellation. Your devices will still have Harbor Privacy configured — follow the steps below to remove it.

iPhone / iPad

01
Open SettingsGo to Settings → General → VPN & Device Management
02
Find the profileTap on "Harbor Privacy DNS" in the list
03
Remove itTap "Remove Profile" and confirm. Your phone reverts to your carrier's default DNS.

Android / Pixel

01
Open SettingsGo to Settings → Network & Internet → Private DNS
02
Turn it offSelect "Off" or "Automatic" to remove the Harbor Privacy DNS setting

Xfinity Router

01
Log into your routerOpen a browser and go to 10.0.0.1. Log in with the credentials on your router sticker.
02
Go to DNS SettingsNavigate to Advanced → DNS Settings
03
Restore default DNSDelete the Harbor Privacy entry and set DNS back to Automatic. Save and reboot.

Other Routers

01
Log into your router admin panelUsually at 192.168.1.1 or 192.168.0.1. Check the sticker on your router for credentials.
02
Find DNS settingsUsually under WAN, Internet, or Advanced settings.
03
Restore default DNSDelete the Harbor Privacy entry and set DNS to Automatic. Save and reboot.
NEED HELP REMOVING IT?

Reach out and we'll walk you through it. Happy to help even after cancellation.

Still need help?

Reach out and we'll get back to you within 24 hours.

support@harborprivacy.com

📍 Pembroke, MA · Serving the South Shore